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  • Be different

    Be Different

    Gain more with your communication

    We offer you additional value with powerful solutions – from planning, implementation, training, including support.

  • Airport Zürich

    Airport Zürich

    «Since the introduction of the reception desk solution from Recos IC AG, the customer contact center has been able to handle around 2,000 calls more per month, than in the previous year.»

    Brigitta Frutiger, Head of Customer Contact Center
    Flughafen Zürich AG

    Learn more

  • City of Chur

    City of Chur

    «The Operational costs had been continuously reduced and user acceptance had been increasing further through selective development.»

    Josua Ackermann, Deputy Head of Office, Office for Telematics, City of Chur

     

    Learn more

  • Financial administration  of Nordrhein-Westfalen

    Financial administration of Nordrhein-Westfalen

    «If your customers can't reach you, how can you help them? Find out, how Cisco and Recos helped the financial administration of Nordrhein-Westfalen to build a simple, automated and intelligent service-center-solution.»

    Learn more 

    Factsheet

     

    Solutions

    Recos IC Suite - better Communication!

    Communication as a modular system solution - more Jabber, more Skype, more TEAMS!

    The Recos IC Suite could be integrated seamlessly, invisibly, flexibly via certified interfaces into all necessary UM systems of the UCC solutions and also into your work processes.

    • Equipped with the latest technology (web-based) - no client installation required
    • Future-proofed: On-premises or Cloud
    • Support for Small to International Businesses

    Our technology partners

    Recos Reception Desk

    Find simple and connect easy – your choice for corporate communication:

    Call transfer   easy - with a short training and a high level of user convenience
    Quick action   Find and connect - by connecting address books, integrated presence management, calendar access and a wide range of search options
    Control   Waiting fields, Announcements (IVR), Office Hour Management & Public Holidays
    Available   as a multi-user and single-user version
    Web-based   no client installation required
    Integrated   fully integrated in Cisco - Microsoft or pure browser mode
    Application   keyboard, mouse or touch screen application

     

    Contact

     

     

     

    About us

    • Innovative Ideas, Swiss Quality

      Innovative Ideas,
      Swiss Quality

      The foundation of Your success for more than 10 years

      Recos IC AG
      Agency: Lachen – Switzerland, Kanton Schwyz
      Management Buy-out from Recos AG / Kofax Schweiz AG

      Recos IC Deutschland GmbH
      Agencies: Immenstadt and Ludwigsburg – Germany

    • Urs Wüst EN

      Urs Wüst

      Member of the Board of Recos IC AG - Switzerland

      Since 1999 I have been accompanying our customers in technical and visionary matters in order to eliminate media breaks during conversations & to ensure seamless communication processes and their simplification by including existing information systems.

      «For high customer and employee satisfaction through fast processes!»

    • Joe Koller EN

      Joe Koller

      Member of the Board of Recos IC AG - Switzerland

      For more than 20 years I have been supporting our customers in matters of communication and their integration into their business environment – so to say «active from the bottom up in various areas» - your success through innovative solutions.

      «Simply faster! - Just better!»

    • Jürgen Köhler EN

      Jürgen Köhler

      General Manager at Recos IC Deutschland GmbH

      With over 15 years of experience in various tasks and functions with Cisco Communications Manager and applications for system integrators and vendors—the Recos IC team and me are doing the best every day, to bring out the best for our partners and customers.

      «Success with smart working!»

      We offer you

      Recos IC Solutions developed by our own – in Swiss Quality.

      impulse  

      Impulses

       

      Customized solutions: project planning, integration, training and operation of communication systems in your IT landscape

               
      flexibilitaet  

      Flexibility

       

      Coordinated communication solutions and additions for the partner portfolio, ressources and know-how for relief

               
      bestaendigkeit  

      Persistence

       

      Seamless communication, overview of the availability of employees, integration into existing systems, improved processes

               
      nachhaltigkeit  

      Sustainability

       

      Optimal integration - for investment security, simple administration, high employee productivity, faster access to existing information

               
      verbindlichkeit  

      Liability

       

      Long-term customer and partner relationships, short communication channels, many years of experience, pragmatic solution finding

      News

      11.2018 - Digital working: City of Chur uses Cisco collaboration solution

      The city of Chur has implemented a new collaboration solution from Cisco.

      In addition to the entire administration, the city police and the associated operations center also benefit from the advanced infrastructure.

      • Uniform communication platform for administration, for technical companies, schools and authorities
      • Complete integration of the Cisco solution with the Recos Meta Directory and Presence Management Suite

       

       

      Contact

      Reachable for you

      Switzerland

      RECOS IC AG
      Schützenstrasse 7
      CH-8853 Lachen

      Phone: +41 55 451 0580
      This email address is being protected from spambots. You need JavaScript enabled to view it.

      Support-Hotline for
      technical inquiries
      Phone: +41 55 451 0588

      Germany

      RECOS IC Deutschland GmbH
      Hirtenbichel 28
      DE-87509 Immenstadt

      Phone: +49 8323 808 004
      This email address is being protected from spambots. You need JavaScript enabled to view it.

      Support-Hotline for
      technical inquiries
      Phone: +49 7141 488 6688

      RECOS IC Deutschland GmbH - Development Site Asperg
      Südliche Alleenstr.6
      71679 Asperg