-
-
Airport Zürich
«Since the introduction of the reception desk solution from Recos IC AG, the customer contact center has been able to handle around 2,000 calls more per month, than in the previous year.»
Brigitta Frutiger, Head of Customer Contact Center
Flughafen Zürich AG -
City of Chur
«The Operational costs had been continuously reduced and user acceptance had been increasing further through selective development.»
Josua Ackermann, Deputy Head of Office, Office for Telematics, City of Chur
-
Financial administration of Nordrhein-Westfalen
«If your customers can't reach you, how can you help them? Find out, how Cisco and Recos helped the financial administration of Nordrhein-Westfalen to build a simple, automated and intelligent service-center-solution.»
Recos IC Suite - better Communication!
Communication as a modular system solution - more Jabber, more Skype, more TEAMS!
The Recos IC Suite could be integrated seamlessly, invisibly, flexibly via certified interfaces into all necessary UM systems of the UCC solutions and also into your work processes.
- Equipped with the latest technology (web-based) - no client installation required
- Future-proofed: On-premises or Cloud
- Support for Small to International Businesses
Our technology partners
Recos Reception Desk
Find simple and connect easy – your choice for corporate communication:
| Call transfer | easy - with a short training and a high level of user convenience | |
| Quick action | Find and connect - by connecting address books, integrated presence management, calendar access and a wide range of search options | |
| Control | Waiting fields, Announcements (IVR), Office Hour Management & Public Holidays | |
| Available | as a multi-user and single-user version | |
| Web-based | no client installation required | |
| Integrated | fully integrated in Cisco - Microsoft or pure browser mode | |
| Application | keyboard, mouse or touch screen application |
About us
We offer you
Recos IC Solutions developed by our own – in Swiss Quality.
 |
Impulses |
Customized solutions: project planning, integration, training and operation of communication systems in your IT landscape |
||
 |
Flexibility |
Coordinated communication solutions and additions for the partner portfolio, ressources and know-how for relief |
||
 |
Persistence |
Seamless communication, overview of the availability of employees, integration into existing systems, improved processes |
||
 |
Sustainability |
Optimal integration - for investment security, simple administration, high employee productivity, faster access to existing information |
||
 |
Liability |
Long-term customer and partner relationships, short communication channels, many years of experience, pragmatic solution finding |
News
Beitrag teilen
01.2020 – Recos IC at Cisco Live 2020
Recos IC at Cisco Live 2020 in Barcelona
Recos IC will also use this event in 2020 to be up to date with the products, to network and to be inspired by the best experts, partners and customers from Cisco.
You want to know more about our Cisco Global Customer Stories https://upshotstories.com/stories/610 ?
Are you there? We look forward to the discussions!
11.2018 - Digital working: City of Chur uses Cisco collaboration solution
The city of Chur has implemented a new collaboration solution from Cisco.
In addition to the entire administration, the city police and the associated operations center also benefit from the advanced infrastructure.
- Uniform communication platform for administration, for technical companies, schools and authorities
- Complete integration of the Cisco solution with the Recos Meta Directory and Presence Management Suite
Contact
Reachable for you
Switzerland
RECOS IC AG
Schützenstrasse 7
CH-8853 Lachen
Phone: +41 55 451 0580
This email address is being protected from spambots. You need JavaScript enabled to view it.
Support-Hotline for
technical inquiries
Phone: +41 55 451 0588
Germany
RECOS IC Deutschland GmbH
Hirtenbichel 28
DE-87509 Immenstadt
Phone: +49 8323 808 004
This email address is being protected from spambots. You need JavaScript enabled to view it.
Support-Hotline for
technical inquiries
Phone: +49 7141 488 6688
RECOS IC Deutschland GmbH - Development Site Asperg
Südliche Alleenstr.6
71679 Asperg