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  • Leave your mark - your way

    Leave your mark - your way

    We are unique for our customers.
    We present you possible ways.

    We offer you additional value with powerful solutions - from planning, implementation, training, including support.

  • Airport Zürich

    Airport Zürich

    «Since the introduction of the reception desk solution from Recos IC AG, the customer contact center has been able to handle around 2,000 calls more per month, than in the previous year.»

    Brigitta Frutiger, Head of Customer Contact Center
    Flughafen Zürich AG

    Learn more

  • City of Chur

    City of Chur

    «The Operational costs had been continuously reduced and user acceptance had been increasing further through selective development.»

    Josua Ackermann, Deputy Head of Office, Office for Telematics, City of Chur

     

    Learn more

  • Financial administration of Nordrhein-Westfalen

    Financial administration  of Nordrhein-Westfalen

    «If your customers can't reach you, how can you help them? Find out, how Cisco and Recos helped the financial administration of Nordrhein-Westfalen to build a simple, automated and intelligent service-center-solution.»

    Learn more 

    Factsheet

     

    Solutions

    Recos IC Suite - better Communication!

    Communication as a modular system solution - more Jabber, more Skype, more TEAMS!

    The Recos IC Suite could be integrated seamlessly, invisibly, flexibly via certified interfaces into all necessary UM systems of the UCC solutions and also into your work processes.

    • Equipped with the latest technology (web-based) - no client installation required
    • Future-proofed: On-premises or Cloud
    • Support for Small to International Businesses
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    Recos Directory
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    Recos Teams

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    Recos Presence

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    Recos Journal

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    Recos Reception Desk

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    Recos IVR & Ansagen

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    Recos Provisioning

     

    Our technology partners

    Reception Desk - simple and easy

    Your custom-made solution based on open standards and numerous collaboration functions

    Versatile solution based on open standards and numerous collaboration functions. Through the combination of outstanding functions such as comprehensive directory and attendance information, modern placement workplaces give employees the opportunity to react quickly, professionally and efficiently, in order to forward inquiries to the right person within your company.

    • Switchboard
    • Reception Desk for Cisco Call Manager and Microsoft Skype for Business

     

    Contact

     

     

     

    About us

    Recos IC

    Innovative Ideas, Swiss Quality – the foundation of Your success for more than 10 years.

    Recos IC Deutschland GmbH

    • Agencies: Immenstadt and Ludwigsburg – Deutschland

    Recos IC AG

    • Agency: Lachen – Schweiz, Kanton Schwyz
    • Management Buy-out from Recos AG / Kofax Schweiz AG

    We offer you

    Recos IC Solutions developed by our own – in Swiss Quality.

    impulse  

    Impulses

    		  

    Customized solutions: project planning, integration, training and operation of communication systems in your IT landscape
             
    flexibilitaet  

    Flexibility

    		  

    Coordinated communication solutions and additions for the partner portfolio, ressources and know-how for relief
             
    bestaendigkeit  

    Persistence

    		  

    Seamless communication, overview of the availability of employees, integration into existing systems, improved processes
             
    nachhaltigkeit  

    Sustainability

    		  

    Optimal integration - for investment security, simple administration, high employee productivity, faster access to existing information
             
    verbindlichkeit  

    Liability

    		  

    Long-term customer and partner relationships, short communication channels, many years of experience, pragmatic solution finding

    News

    11.2018 - Digital working: City of Chur uses Cisco collaboration solution

    The city of Chur has implemented a new collaboration solution from Cisco.

    In addition to the entire administration, the city police and the associated operations center also benefit from the advanced infrastructure.

    • Uniform communication platform for administration, for technical companies, schools and authorities
    • Complete integration of the Cisco solution with the Recos Meta Directory and Presence Management Suite

     

     

    Contact

    Reachable for you

    Switzerland

    RECOS IC AG
    Schützenstrasse 7
    CH-8853 Lachen

    Phone: +41 55 451 0580
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Support-Hotline for
    technical inquiries
    Phone: +41 55 451 0588

    Germany

    RECOS IC Deutschland GmbH
    Hirtenbichel 28
    DE-87509 Immenstadt

    Phone: +49 8323 808 004
    This email address is being protected from spambots. You need JavaScript enabled to view it.

    Support-Hotline for
    technical inquiries
    Phone: +49 7141 488 6688

    RECOS IC Deutschland GmbH - Development Site Ludwigsburg
    Osterholzallee 140
    71636 Ludwigsburg